We cannot cancel the trip of one or more participants and fully reimburse him or her.
The reason is that we may already have made costs for this participant, such as park fees, etc. The further away the departure, the better the chances to be partially reimbursed. In either case we can never fully reimburse the participant as it is more costly to organise trips for smaller groups.
To prevent problems around cancellation we advise participants to take cancellation insurance when booking the trip.